Giftcardbin.com Help

FAQ 10

• How many merchants do you sell?
• Do you purchase or sell gift cards outside of the U.S.?
• I have a promo code but it isn't working. Why?
• Can you place a gift card on hold for me?
• Do your cards have expiration dates?

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Questions/Issues with my Order 3

• I received an alert from your website for a card I would like to buy but the card is no longer available
• I completed a purchase from your website. Why is my order still listed as pending?
• How long does it take to receive an eCard order?

Returns/Refunds 4

• I received an incorrect order. What do I do?
• What credit card is my refund going to?
• I received a card from the correct merchant but with the wrong balance.
• Can I return the gift card I purchased?

Shipping 2

• Can I change my shipping address?
• The tracking on my order says it was delivered but i have not received my package.

General Questions 6

• Our Guarantee
• Can I prepay for cards and receive them as soon as they become available?
• Whats the difference between a Physical Card, an eCard, and a Voucher?
• I am making a purchase on your website and am being asked "identification questions". Why?
• I am not able to complete an order on your website?

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General Questions 4

• How do I sell my gift cards to GiftCardBin?
• When will I receive payment for gift cards that I've sent in to GiftCardBin?
• When I try to submit a card to sell to you I'm prompted to call GiftCardBin
• How many cards can I sell to GiftCardBin?

General Questions about my GiftCardBin Account 7

• How do I reset the password to my account?
• Why do you need my date of birth when creating a new account?
• How do I subscribe/unsubscribe to emails and notifications?
• How do I cancel my GiftCardBin account?
• How do I update my account information (address, email, password, etc)?

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